Please allow 3-5 working days for your order to reach you from date of processing. You will receive a tracking number once your order ships.

For orders sourced on request, we provide you with a specific lead time (typically an additional 2-3 working days)

Please note orders are shipped on weekdays only.

For many items we offer an express next working day delivery service, please contact us before purchasing if you require delivery by a particular date.

All orders within the UK are carried out by our delivery partner DPD. UK customers will receive email / text notification a day before delivery along with an allocated 1 hour delivery window on the day.

If you require shipping outside the UK please visit www.superopulent.com

As we ship from the UK. The final price you see at the checkout is the total price you will pay. There are no additional duties/taxes. 

Please note this website ships to the UK only - for international orders visit www.superopulent.com

We do not currently offer a collection service.

Making a purchase is easy. You can browse our website and simply select the item you wish to purchase, click ‘add to cart'. Your chosen item will appear in your shopping bag on the top right of the screen; as you continue to shop or browse. When you’re ready to place your order, select proceed to checkout. Certain items will have a ‘contact to buy’ button, if you wish to purchase this item simply click the button and fill out the details on our Sourcery page, we’ll then respond with further purchase information. If you require any assistance, please contact us at hello@superopulent.co.uk or WhatsApp +44 (0) 7956 049044 

We accept payments via credit / debit card, PayPal, bank (wire) transfer and Apple Pay.

Please note that additional validation may be required. In order to pay by Bank Transfer, please contact us.

All transactions are secured. Super Opulent does not keep any credit card information.

We only take payment for an order once it has been has been processed. Once you place an order, the full amount is pre-authorised and will show on your bank statement as a pending transaction, at this point we do not receive your funds. We only receive your funds once we have processed your order for shipping at which point we capture and process your payment.

In the event of us not being able to fulfil your order we cancel the payment pre-authorisation and your bank cancels the transaction. The funds are typically released from pending within a few days. If the authorisation remains after a 7 day period, we advise contacting your bank.

All items we offer are brand new and unworn. We do not offer pre-owned / used items.

Yes, all items comes with their full packaging as per provided by the store.

All items we offer are 100% authentic guaranteed, we ensure this by sourcing directly from brands, retailers and trusted sources only.

All items, regardless of source are rigorously vetted through a 3 stage process by our specialist team before being offered to our clients.  Original receipts can be provided to accompany your purchase, when requested before placing an order, providing you with extra reassurance. 

We’re trusted by TV personalities, sports stars and fashions elite. Want to see some of our clients purchases? Visit the Sourced by Super Opulent section of our blog. You’re in safe hands when shopping with us.

If you have any additional questions, contact our team here.

Pieces which are typically sold out or hard to find include a sourcing fee added to the retail price. Fees typically range depending on the rarity of the item, along with the time and resources required to source the item.

Yes, certain products can be personalised. Please contact us for further information.

If you’re looking for an item not available in our website then our Sourcery service is made for you. You can also contact us via What’sApp to chat with one of our personal shoppers.Click here to chat

Fees vary depending on the rarity of the item, along with the time and resources required to source the item. Contact us for pricing.