HOW LONG DOES DELIVERY TAKE?
Please allow 3-5 working days for delivery during peak times. For many items we offer an express next working day delivery service, please contact us before purchasing if you require delivery by a particular date. For orders that need to be sourced, we provide you with a specific lead time (typically 2-3 working days). Please allow 2-5 working days for International deliveries.
WHAT COMPANY WILL DELIVER MY ORDER?
All orders to the UK and EU are carried out by our delivery partner DPD. UK customers will receive email / text notification a day before delivery along with an allocated 1 hour delivery window on the day.
All International orders are carried out by our delivery partner DHL.
WHAT COUNTRIES DO YOU DELIVER TO, AND WHAT ARE THE COSTS?
United Kingdom - £12
Northern Ireland – £35
Scottish Islands – £25
Scottish Highlands – £20
Channel Isles – £25
Isle of Man – £25
Isle of Wight – £20
Scilly Isles – £25
Republic Of Ireland – £35
EU – £35
Rest of the world – £50
ARE THERE ANY IMPORT FEES / TAXES FOR INTERNATIONAL DELIVERIES?
For all orders outside of the EU - Yes, any import fees / taxes are the responsibility of the buyer. We do offer an service to include import fees / taxes. Please contact us to discuss this before making a purchase.
CAN I CHOOSE WHAT DAY I GET MY DELIVERY?
UK based customers can select which day you’d like your delivery and we’ll dispatch your order accordingly. Kindly add the desired weekday you’d like your order delivered in the notes when making a purchase. EU and International clients can liaise with our delivery partners when receiving notification via email/text of their delivery.
DO YOU DELIVER TO PO BOXES?
No, we do not deliver to PO Box addresses.
DO YOU DELIVER TO HOTELS?
Yes, we do deliver to Hotels, this is a service we provide a range of our celebrity & high net worth clientele.